TERMS AND CONDITION
Important Information to know
Welcome to Coralysdesignshop.com. This website is comprised of various pages operated by Coralysdesignshop.com. The mailing address is 317 Ave. José de Diego, Puerto Nuevo, San Juan, Puerto Rico 00920. Coralysdesignshop.com is offered to you conditioned on your acceptance without modification of the terms, conditions and notices contained herein (the “Terms”).
Use of the Website
Your use of this website is governed by these Terms and Conditions; they constitute your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use Coralysdesignshop.com. Please, keep a copy of them for you reference.
Visiting Coralysdesinshop.com or sending emails constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Update or Modify
Coralysdesinshop.com reserves the right to update or modify these Terms & Conditions at any time without prior notice.
You can place your order on our website online shop or by visiting our showroom at 317 José de Diego Avenue, Puerto Nuevo, San Juan, Puerto Rico. We cannot place orders by phone at this time.
Sales tax will be charged on all orders.
In our website online shop, you can make payment using credit cards as Visa, Master Card, Discover, and American Express. Also works with Pay Pal, Apple Pay, Shopify Pay, and Google Pay. There are financing options in our website purchase.
You can make payment using cash money, personal check, credit card payment as Visa, MasterCard, Discover, and American Express in our store at 317 de Diego Avenue, Puerto Nuevo, San Juan, Puerto Rico
All payments are at the time of placed the order.
Coralysdesinshop.com do not accept COD (Cash on delivery) orders.
Coralysdesignshop.com & Coralys Design use three options for delivery:
A valid identification is mandatory for pick up. Each pickup order requires that you inspect it before the pickup delivery is signed.
Standard door delivery is pre-scheduled in our office at 317 de Diego Avenue, Puerto Nuevo, San Juan, Puerto Rico or by phone at (787) 782-2927. In case of cancelation of a delivery, you will be contact at least 72 hours in advance of delivery to schedule a new appointment. Your purchase will be delivered to your place at the pre-schedule time by our delivery team. You will have to be at the destination to receive the team. You will contacted via phone, email or text message prior to your delivery date as well as receive communication from the delivery team driver to let you know that they are on the way. In addition, you can also contact the delivery team.
It is responsibility of the customer to inspect merchandise once it is received to verify counts and report any damage that may have occurred during shipment immediately to our delivery team. In event of damage during transit or a miss-ship, Coralysdesignshop.com is happy to facilitate the shipment or replace units, if we are aware of this issue in the delivery time. If any has manufacturing defect the item if fully cover under the warranty for repair or replacements. Coralysdesignshop.com is not responsible for the merchandise after the delivery is signed.
Must furniture requires assembly but this service is not provided in our standard door delivery plans. You will be responsible for assembly. All furniture should come with assembly information. We can offer a Premium Delivery at an extra charge to our Standard Door Delivery for assembly and set along with removal of any packing material. Please contact us at (787) 787-2927 for a pre-scheduled delivery. We do not mount wall mirrors, pictures, chandeliers. We are unable to move existing furniture due to insurance restriction.
If you do not plan to use your merchandise immediately, we recommend that you inspect all your items fully to ensure there is no damage before sign the delivery documents.
There will be a storage charge in orders not pick up at the store or delivery within thirty (30) days, from the date of purchase and/or from having been notified to the customer that the merchandise is ready for delivery and /or collected. After thirty (30) days of having been notified to the customer that the merchandise is ready for delivery or pick up a 3% of the total order will be charged, for each month that the merchandise remains in our warehouse.
Warranty And Returns
We kindly ask our customers to open and inspect all products at delivery time. We will gladly accept any returns provided you report any manufacturing defect or damage in the product. A manufacturing defect in the product is fully covered under the warranty for repair or replacements at the delivery time before the delivery documents is signed. Coralysdesignshop.com and Coralys Design is not responsible for the merchandise after the delivery document is signed.
We will not be liable for damages suffered by the merchandise that is not collected and/or delivery within thirty (30) days from having been notified to the customer that the merchandise is ready for delivery and/or pick up.
We strongly recommend that you measure the area where the furniture will be going prior to order. When the items are order and/or delivery, they cannot be returned or exchange.